Shipping Policy

Effective Date: May 11, 2026

1. Overview

At Nuodity, we provide international shipping services to customers in the United States. Please review the details below regarding our shipping process.

2. Shipping Destination

We currently ship to the mainland United States only.

We do not ship to:

APO/FPO military addresses
U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)
Certain remote areas or PO boxes

If you are unsure whether your address is serviceable, please contact us before placing an order.

3. Shipping Origin

All orders are processed and shipped directly from our facility in China.

Shipping Address (China):
Zhongshan Nuodity Garment Factory
Room 1, 3rd Floor, Hongxing Industrial Building
No. 86 Hengsha Section, Qijiang Highway
Shaxi Town, Zhongshan, Guangdong
China

4. Shipping Fees

Free shipping on orders over $60 USD
$5.99 USD flat rate for orders under $60 USD

Shipping costs will be clearly displayed at checkout before payment.

5. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during peak seasons, holidays, or promotional periods.

6. Estimated Delivery Time

Standard Shipping (United States): 8–21 business days

Total Estimated Delivery Time: 9–24 business days
(Processing + Shipping)

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or public holidays.

7. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
You can use this number to monitor your shipment status.

8. Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, or additional fees imposed by U.S. authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

9. Shipping Issues

If your order is significantly delayed, arrives damaged, or is lost, please contact us within 30 days of the expected or actual delivery date (whichever is later).

Email: info@nuodity.com

We will review your case and provide assistance accordingly.

10. Important Notice

All manufacturing, inventory storage, order processing, and fulfillment are handled exclusively from our facility in China.

Return / Customer Service Address:

(United States – Returns & Customer Communication Only) 303 5th Avenue, New York, NY 10016 United States

The U.S. address listed above is provided solely for customer support and return purposes. It is not a warehouse, fulfillment center, or primary business address. All shipments, order fulfillment, and storage are processed exclusively from our factory in China.